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WE ARE
The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts-a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.
A day in the life…
- Provide excellent guest service and problem resolution to AAA Four Diamond standards.
- Check guests in and out.
- Keen eye for detail! - complete checklists, run reports, handle cash and other payments, make reservations for walk ins.
- Problem solver! Collaborate and communicate with the team and other departments on guest requests and speedy resolution of guest concerns
- Thrives off finding a way to yes for the guest, using good judgement and strong communication skills.
You own this if you have…
- Experience using POS, Microsoft office, and other online software programs
- Demonstrated skill in building rapport quickly and positively
- Exceptional customer service experience and computer skills
- Personable and professional phone demeanor
- Hotel experience with a similar property (preferred)
- Springer Miller or other hotel systems knowledge
- Juggled many tasks and priorities -calm in the face of a storm!
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support employees and their families, including:
- Health Benefits Package-Medical/Dental/Vision - $50/month individual or full family
- Retirement plan - 100 % Employer paid
- Paid time Off -Holidays/Personal/Vacation/Sick
- Valet parking - $4/day
- Complimentary meal with paid breaks
- Commuter spending reimbursement - 50% of bus and ferry transportation reimbursed or up to $75 a month.
- Passport discounts program – Enjoy the discounts to various local restaurants, retail and different other stores.
- Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
- Career growth opportunities and Recognition Programs
- On Demand Pay
Shift
Flexible schedule – Day (06:00AM-02:00PM), Swing (10:00AM – 06:00PM), Night(04:00pm – 11:00pm)
Pay Range
Hourly - $23/hour
Requirements:
- High School or equivalent
- A minimum of 1 year of front office or related work experience is preferred
